This is Thors final offer as it has been stated multiple times. Monthly payments are only estimates derived from the RV price with a 96, 180, 204, or 240 month term, 10% to 20% down, 7.49%-9.24% interest APR, and financing terms are based on approved credit for qualified buyers and does not constitute a commitment that financing for a specific rate or term is available. All calculated payments are an estimate only and do not constitute a commitment that financing or a specific interest rate or term is available. Description. In reviewing my hundreds of emails regarding these issues I was particularly surprised by an email from ********************************* apologizing and stating that the only emails he had been provided were from ***************** in 2020 and the email referencing the $1,000. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. Save your favorite RVs as you browse. We have gone to great lengths to get these issues resolved, driving the coach to multiple places both in ***** and **** trying to get the issues resolved. We have a leak in the back window of 2018 Thor Axis 24.1. One is in the coach fuse panel and is marked. I had to send the slide out for access. Stock photos may not represent actual unit in stock. Standard and optional features listed on units may or may not reflect the actual in-stock unit. We are not responsible for any such errors and reserve the right to correct them at any time. We have contacted the customer to investigate the root cause of the concern. Due to the coach being over 2 years out of warranty, we are going to have to take everything on a case by case scenario. The SERVICE ENGINE SOON issue as fuel emissions problem was identified on Wednesday, October 12th, and today (November 17th), we are not any closer to resolving the issue and getting the vehicle back in service??? Non-smoking and pet-free. We cannot even drive this rv with fear it might shutoff again. or call the glass man in town? We have only Put 2400 miles on since we bought it. Anyone know exactly where the fuse may . The claim is currently under review, you should hear back from your rep by the end of this week. Mechanic's Assistant: What year is your Chassis? Number Of Televisions. The best of Class A amenities and more power than a Class B. Cab-Over Bunk. And one, Don't Miss Paradise Oaks RV Resort In Florida. You probably have to pull the radio out to find it. Had independently inspected by three different independent repair facilities all who stated this was of abnormal size and does affect integrity of roof which THOR, came back with it's normal. The 10 Best Spring Break Destinations For RVers, What You Should Know About RV Towing Insurance, 4 Embarrassing Things We Did As New RVers. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. good-will offer. Standard and optional features listed on units may or may not reflect actual in-stock unit. Thor now needs to act in good faith and honor their agreement to cover the labor charges and heating breech issues. As I have stated countless times. See dealer for details. All standard features and specifications are subject to change. Add distilled water only. We will have a representative reach out within ********************************************************************** repairs.Your generator will have to be serviced by Onan/Cummins. _____ Lt Keefer 2018 Hurricane 29M CHF, Saf-T-Plus, SumoSprings . We want the work to be done correctly. is not responsible for any misprints, typos, or errors found in our website pages. Got the customers point of contact at the dealer and tried to call to discuss with them but was advised they were at lunch and will call back again shortly. For a better experience, please enable JavaScript in your browser before proceeding. Television. Due to Covid19 supply chain issues, some features and options shown may be temporarily substituted or removed. 2022 Thor Freedom Elite 24HE. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. I WILL BE SENDING MULTIPLE EMAILS TO ********************************* WITH ATTACHMENTS CONFIRMING EVERYTHING THAT WE HAVE DONE ON OUR PAR AND OUR CONTINUED EFFORTS ACTING IN GOOD FAITH. Your Thor rep will be reaching out to you to gather more information on the concern. The frameless windows and the full-body paint package with gel coated sidewalls is sure to be eye-catching, plus there is invisible front paint protection for added defense against the elements. When I tried to bring it back in, it came in a few inches and then stopped. Weve compiled a list of hot chocolate recipes that are easy to make and unique for the holidays! ****************** HAS DONE EVERYTHING IN HIS POWER TO GET ANSWERS AND DONE EXACTLY WHAT **** AT **** HAS ADVISED HIM TO DO AND NOW FINGER POINTING AGAIN! After reviewing the Pre-Authorization, our stance on the roof concern remains the same. The same way they want they money on time, Included my vin number thor vegas **** 2022. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. ********************************* became Retail Warranty Supervisor in April of 2022. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Across from the bed there is even a place for an optional 32" LED TV. They kept our coach for nearly a YEAR, only to have the deal fall through because **** wouldn't pay their labor fees. See dealer for details. Like most: All went so smoothly from our first email to our going through the American Canadian borders. Across from the sofa is a booth dinette. It's time to pack for your next trip in this Thor Motor Coach Four Winds class C model 26B. There is a special tool (like a shiv) that you use to release both sides. WHO IS RIGHT? Your actual payments may vary. VIN #*****************. Thor Motor Coach Outlaw Class A gas motorhome toy hauler 38MB highlights: Dream Dinette; Residential Refrigerator; 10.1" Touchscreen Dash Radio; Drop-Down Overhead Bunk; 39" Garage TV; Patio Deck Load up the side-by-side and invite your friends along for the trip in this spacious toy hauler coach. We now have two new estimates, both have been rejected by *************************** and *********************************. Submitting a response indicates a willingness to work with customers to make things right. Want to request a quote on this unit? I was given a few numbers of service centers and I had to contact them. The only two fuse I found for radio was one in the Ford block marked radio, which was good. We have spent more than three years dealing with these issues. CD Player. He also says that **** will charge us labor charges for the work, for defects that the coach had when it left the factory new. The radio had been giving us issues from day one Ask an Expert Car Questions RV Questions Don - Mo Lurch, RV Mechanic Satisfied Customers Don - Mo Lurch is online now Related RV Questions I have a 2016 Thor Freedom Elite and my cab radio and backup Need advise, had a shop replace house battery and repair inverter. Used 2022 Thor Motor Coach Challenger 35MQ $169,999. 1 swinging tv screen. For more information, visit. **** delivered the flooring to ******* ***** on 6-11-2021, only to have their labor charges rejected by ****. Had Thor not built a coach with the numerous issues our coach has had, no one would be going through this stressful and arduous journey. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? My Thor Rize was not properly built. Make Offer. That's ok in your Bounder because Fleetwood coaches charge the chassis battery from shore power. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. We believe that **** reps know full well that their "goodwill offer" can in no way cover the labor costs to fix the issues with our coach. in fuel costs), then **** will kindly deduct the $2,000. Thor Motor Coach's stands behind it's previous response, copied below. Im about to conclude that the Axxera radios/cameras are junk and mine is shot. stands for - Class A, Class C Evolution. Just for good measure, recheck those easy to access fuses in the panel in the coach. 2022 Thor Motor Coach freedom elite. I am rejecting this response because: ********************************* (Thor Motor Coach Retail Warranty Supervisor is not acting in good faith. When we took the coach to *************** in ***********, **, we were told that the flooring and woodwork/cabinetry issues were extensive enough that the coach should go back to the factory for the problems to be resolved. Used 2017 Thor Motor Coach Four Winds 26B, 40 LED TV on Manual Swivel in Cab-Over (22B, 22E, 23U, 24F, 26B, 30D, 31E & 31W), 32 LED TV & DVD Player in Living Area (31L), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (31E), Bluetooth Coach Radio with Exterior Speakers (28Z, 29G, 31E, 31L & 31W), Power Charging Center for Electronics (28Z, 29G, 31E, 31L & 31W), Exterior Kitchen with 2.6 cu. We have taken our coach to *************** in ***********, ** to have the work completed by a certified tech. I will say again this coach cost us 100's of thousands of dollars. Mine is, and it seems a lot of folks on the Thor forum bring this up. Login to the Owner's Resource Portal to view manuals for older model years. Contact Sales. We had one of our **************** Representatives reach out, the below follow up was provided. Both the sofa and dinette offer overhead storage and can each be made into additional sleeping space for the kids or extra guests.Up front above the cab is a 54" x 96" bunk with a 40" swivel flat screen TV.Create all of your favorite meals and snacks easily in this kitchen with a refrigerator, large double sink, three burner range-top, and an overhead microwave. This Class C is located in Mesa, Arizona and is in good condition. Question about flooringsheet vinyl versus laminate Not something you want to have happen!!! It is NOT THE PRODUCT but the PEOPLE who are not making correct choices when interacting with customers and the handing of service for this vehicle, as we continue to watch and wait, watch and wait . Status: Answered. We have acted in good faith throughout this entire ordeal. It was a pleasure dealing with all of you. These issues are ongoing, not new. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! Apparently, they couldn't come to an agreement with ****. This is a MSRP $190K Class A Motorhome. drivers window was installed bad. changed the RV world when it first hit the streets in 2011. {priceLabel}: Also if your GFI isnt easy to locate, you may have one on the inverter itself. We called Thor and received two emails from customer service rep. ***************** stating that any warranty issues reported to **** while the coach was under warranty would be covered once restrictions were lifted and we could get the coach in. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Mr. and ***************, the most recent offer from ************************* to cover $1000 of labor was in January of 2022, 19 months after warranty expiration. can discuss the resolution. We purchased a new 2019 *********************** **** Motor Coach in May 2019. There is also a storage cabinet above for dishes and things, plus a pantry for your non-perishables.In the rear along the road side wall find a queen bed slide with nightstands and overhead cabinets providing a comfy place to rest and relax. The owner listed is **************************. We are tired and have had enough. Paperwork included with the purchase documents many of the problems as presenting when brand new.We have powered through many of the issues and paid to have them corrected: slides not level or functional, back toilet not functional, dinette under seat storage not accessible as designed, entry door off level, and this list from the first owner on to us, as second owner, goes on and on.My primary concern today relates to the fabric on my furniture components. As of today, the coach has only ***** miles on the coach. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, Has someone intentionally or accidentally deleted these hundreds of pages of ongoing correspondence from our file? Our Owners Resource and Owners Guide can help you get the most out of your travels. If you close this complaint,we may need to reopen at a later date based on what Thor Motor Coach does or doesn't do. Leaves one to wonder if it was ****'s plan all along to run out the clock. One last thing, as ******* has stated in previous emails, we can take the coach all the way to ******* at our expense (probably at least $2,000. ****** informed me that they would review each item on a case-by-case basis and if they would elect to help resolve the defects in workmanship it would be on a good will gesture. Can you tell me a little more on. Thor Motor Coach stands by our previous response, we will have our representative attempt to reach the customer one more time. We have sent the invoice for labor charges to ****. Solar panals not bolted properly to roof.Propane sensor faulty. The repairman found that the slide on the motorhome was installed incorrectly its off 1/2 in. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. After purchasing the RV, and driving down the road 100 miles, we found the roof started bubbling and alligatoring. Each model includes the Rapid Camp+ multiplex wiring control system that will make set-up easier than ever, a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you connected to the outside world, and a whole coach water filtration system for fresh H2O day or night. 2022 Thor Motor Coach Four Winds 31WV Overview | Beckley's RVs. After countless emails and calls to *********************, we never heard from him again. You may also call **** at ************ for them to better assist you in finding service. The fact that they say we can drive the coach from ***** to ******* to have the work done (travel of course at our expense), and they will deduct the "good faith" offer of $2,000.00 from the final cost is yet more proof that **** knows full well that the labor costs are far more than they are allowing. A representative has been notified and will be with you shortly. BBB Business Profiles generally cover a three-year reporting period. Can hitch up to 8,000 lbs. Spoil the RV owners in your life this Christmas with some of our favorite gifts. Would be a great hunting rig! Multiple calls, travel, estimates, no results. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. They said they would me someone to service the vehicle. We are well aware that the coach is off warranty. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. THOR #2187. Across from the sofa is a booth dinette. This coach is over 6 years old. Complaint Type: Problems with Product/Service. A handy closet can be found just outside the bathroom door for clothing storage and more.This unit is also available with a Chevy 4500 chassis. It is our understanding that ********************************* has been in communication and has notified you we stand behind our previous offer, see below. Owners Manuals - Thor Motor Coach Owners Manuals Please select a year to search for available owners manuals. Now they say we can drive the coach ***** plus miles each way from ***** to ******* for Thor to do the work. Please contact us at 888-436-7578 for availability as our inventory changes rapidly. I guess that is the million-dollar question. can provide videos and pictures. Number Of Radios. Nobody will build them better. Which we received no assistance. My Thor dash radio is also powered by the house battery. we do not have any videos here. Thor Motor Coach does not have control over the ************ centers. Thanks for the replies. Generator in photo not included. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. It has been sitting for a year. Similar to driving an automobile featuring a cab/cut-away chassis, but with more space than a traditional Class B.